Heat Pump Owners Have Their Say:
Heat Pump Report

Read the Report

In partnership with Clean Energy Canada, Summerhill conducted a first-of-its-kind national survey of heat pump owners from late 2025 through early 2026. As heat pumps play a pivotal role in lowering emissions, we set out to find out what heat pump users actually think of them.

The insights are now available in Clean Energy Canada’s new report, “Heat Pump Owners Have Their Say.”

With nearly 3,800 respondents, the survey found that homeowners were overwhelmingly satisfied with their heat pumps:

  • 91% of heat pump owners said they would recommend one to a friend or neighbour.

  • Canadians are choosing heat pumps for the benefits they can feel in everyday life, including greater comfort, lower costs, and environmental benefits.

  • Many households that switched from oil or electric heating are already seeing savings, with more than six in 10 reporting lower energy bills.

This level of satisfaction was consistent across regions, housing types, gender, age, and income, despite differences in the types of heat pumps installed and the systems they replaced.

Insights like these help demonstrate how heat pumps are working for real people in homes across Canada, and encourage further adoption.

To download and read the full report, visit the Clean Energy Canada website:

Read the Report

  • “The results are in: heat pumps are a reliable, affordable solution for heating and cooling Canadian homes. This report highlights the technology has matured and is able to serve a wide range of Canadian household types and climate zones. Continued investment by government and utilities in heat pump incentives will accelerate Canada’s clean energy transition, and help build a green economy.”

    — Catherine Wood, Director, Summerhill

  • “Once households install a heat pump, the technology largely delivers on the practical benefits people are looking for. For governments and utilities trying to accelerate the transition to cleaner heating, the takeaway is simple: help households overcome the upfront cost and other barriers, and they will be able to experience the benefits for themselves.”

    — Jana Elbrecht, Senior Policy Advisor, Clean Energy Canada

More information

Visit: Clean Energy Canada Website
Email: info@summerhill.com